Privacy Policy

This Privacy Policy applies to all personal data collected and processed by benjl in connection with the operation of the benjl platform, including the benjl website (benjl.com), any associated mobile interfaces, customer support channels, and marketing communications.

By registering a benjl account, using the benjl platform, or otherwise interacting with benjl's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with benjl's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

benjl acts as the data controller for all personal data collected through the benjl platform. As data controller, benjl determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.

benjl has appointed a Data Protection Officer (DPO) who is responsible for overseeing data protection compliance across the organization. You may contact the benjl DPO at any time using the contact details provided in Section 13 of this Privacy Policy.

benjl collects the following categories of personal data from users of the benjl platform:

benjl does not collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and regulatory compliance purposes.

benjl collects personal data through the following means:

• Direct interactions: Data you provide when registering a benjl account, completing identity verification, making deposits or withdrawals, contacting benjl support, or participating in promotions.
• Automated technologies: Data collected automatically when you use the benjl platform, including cookies, web beacons, server logs, and similar tracking technologies that record your device, browser, IP address, and usage patterns.
• Third-party sources: Data received from identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and regulatory databases where permitted by law.
• Publicly available sources: Data from publicly accessible Philippine government databases or social media profiles where relevant to identity verification or fraud prevention.

benjl processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

• Account registration and management: To create and maintain your benjl account, verify your identity, and provide access to benjl services. (Legal basis: Performance of contract; compliance with legal obligation.)
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate financial records. (Legal basis: Performance of contract; compliance with legal obligation.)
• Age and identity verification: To verify that all benjl users are at least 21 years of age, as required by Philippine law. (Legal basis: Compliance with legal obligation.)
• Anti-money laundering (AML) and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the benjl platform. (Legal basis: Compliance with legal obligation; legitimate interests.)
• Responsible gaming: To monitor gaming behavior, enforce responsible gaming limits, and respond to self-exclusion requests. (Legal basis: Compliance with legal obligation; legitimate interests.)
• Customer support: To respond to your inquiries, complaints, and feedback. (Legal basis: Performance of contract; legitimate interests.)
• Marketing and promotions: To send you information about benjl promotions, bonuses, and new games, where you have consented to receive such communications. (Legal basis: Consent.)
• Platform improvement: To analyze usage patterns and improve the benjl platform, user experience, and game offerings. (Legal basis: Legitimate interests.)
• Legal and regulatory compliance: To comply with applicable Philippine laws, regulations, and orders from competent authorities including PAGCOR and the NPC. (Legal basis: Compliance with legal obligation.)

benjl does not sell your personal data to third parties. benjl may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC (Know Your Customer) service providers engaged by benjl to verify your identity and age.
• Fraud prevention and AML service providers: Third-party providers that assist benjl in detecting and preventing fraudulent activity and money laundering.
• IT and platform service providers: Cloud hosting, data storage, and software providers that support the operation of the benjl platform, subject to strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants engaged by benjl, subject to professional confidentiality obligations.

Any third party that receives personal data from benjl is required to process such data only for the specified purpose and in accordance with applicable data protection law. benjl does not transfer personal data outside the Philippines except where necessary and subject to appropriate safeguards.

benjl retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general guide, benjl applies the following retention periods:

• Account and identity data: Retained for the duration of your benjl account and for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine law.
• Gaming history: Retained for a minimum of three (3) years from the date of the gaming session.
• Customer support communications: Retained for two (2) years from the date of the last interaction.
• Marketing data: Retained until you withdraw your consent to receive marketing communications, after which it will be deleted or anonymized within a reasonable period.

When personal data is no longer required, benjl will securely delete or anonymize it in accordance with its data retention and disposal procedures.

benjl implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the benjl platform.
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial account details.
• Role-based access controls limiting benjl staff access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the benjl platform.
• Two-factor authentication (2FA) options for benjl account login.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

benjl uses cookies and similar tracking technologies to enhance your experience on the benjl platform, analyze usage patterns, and support security and fraud prevention functions. The types of cookies used by benjl include:

• Strictly necessary cookies: Essential for the benjl platform to function correctly, including session management and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences and settings on the benjl platform, such as language and display preferences.
• Analytics cookies: Collect anonymized data about how users interact with the benjl platform to help benjl improve its services.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts on the benjl platform.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the benjl platform. benjl does not use cookies to serve third-party advertising.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by benjl:

• Right to be informed: The right to know whether benjl holds personal data about you and to receive clear information about how it is processed.
• Right of access: The right to request a copy of the personal data benjl holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure or blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, subject to benjl's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to damages: The right to claim compensation for damages suffered as a result of inaccurate, incomplete, outdated, false, or unlawfully obtained personal data.
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact the benjl Data Protection Officer using the contact details in Section 13. benjl will respond to all data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

The benjl platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law. benjl does not knowingly collect or process personal data from individuals under the age of 21.

If benjl becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered a benjl account or provided personal data to benjl, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gambling platforms.

benjl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, benjl will notify registered users via the email address associated with their benjl account and by posting a prominent notice on the benjl platform.

The "Last updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how benjl protects your personal data. Your continued use of the benjl platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by benjl, please contact our Data Protection Officer:

benjl Data Protection Officer
Email: [email protected]
Subject line: Data Privacy Request – [Your Full Name]

benjl's DPO will acknowledge your request within five (5) business days and provide a full response within thirty (30) days, in accordance with the requirements of the National Privacy Commission of the Philippines.

If you are not satisfied with benjl's response to your data privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines.